Unwavering medical confidentiality for every patient and family.
A patient’s medical history, diagnosis notes, and family health records deserve the highest level of respect and protection. Manticore upholds the Nigeria Data Protection Act (NDPA) 2023 and clinical ethics standards so that patients, doctors, HMOs, and employers can work together with complete trust.
Patient Privacy Principles
Four safeguards protecting patient medical records
Protected Patient Medical Records
All patient case notes, clinical diagnoses, identity numbers, and hospital payment details are safeguarded both when stored and when shared between authorized care teams.
Strict Separation Between Organizations
Every HMO, hospital, and employer workspace is strictly separated. A clinic or HMO can only view records for patients under its own care, and corporate HR teams never see individual employee diagnoses.
Privacy-Safe Clinical Assistance
When our Clinical Care Assistant helps review a claim or prior authorization request, personal patient identifiers are protected so the review focuses solely on clinical appropriateness and benefit coverage.
Transparent Care & Access History
Every time a medical claim is reviewed, approved, or paid, a clear record of who reviewed the case and when is maintained—supporting both medical accountability and NDPA 2023 regulatory audits.
Healthcare Privacy Governance
How we protect patient & organizational trust every day
| Care Area | Protection Standard | How It Protects Patients & Partners |
|---|---|---|
| Patient Medical History | Medical Team Only Access | Only authorized doctors, nurses, and HMO medical reviewers can view clinical diagnoses and treatment notes. |
| Employer HR Reporting | Anonymized Wellness Summaries | Corporate HR teams see overall workforce health trends and plan utilization without seeing private employee diagnoses. |
| Staff & Doctor Sign-In | Two-Step Verification | All HMO, hospital, and corporate administrators sign in with two-step verification to keep accounts safe. |
| Hospital Claim Payouts | Dual Executive Approval | Every hospital payment batch requires sign-off from designated HMO medical and finance leaders before funds are released. |
Have questions about patient privacy or regulatory compliance?
Our healthcare compliance and data protection team is glad to walk your leadership and legal teams through our privacy safeguards.